Privacy Policy

St Anne’s Skin and Laser (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our clinic, website, or use our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Details – such as your name, date of birth, address, phone number, and email.

Medical Information – relevant health history, skin concerns, treatment notes, and photographs needed for consultations or treatments.

Payment Information – billing details and transaction history (processed securely through third-party providers).

Website & Digital Data – including IP address, browser type, and usage activity when you interact with our website or booking system.

2. How We Use Your Information

Your information is used to:

Provide safe and effective treatments tailored to your needs.

Maintain accurate medical and client records as required by law.

Process payments and manage your appointments.

Communicate with you about treatments, aftercare, promotions, or important clinic updates.

Improve our services and website functionality.

We will only use your health information where it is necessary for your care or required by law.

3. Sharing of Information

We respect your confidentiality. Your information may be shared only with:

Licensed practitioners within St Anne’s Skin and Laser directly involved in your care.

Third-party service providers (such as booking systems or payment processors) under strict data protection agreements.

Regulatory or legal authorities if required by law.

We never sell or trade your personal data.

4. Data Storage & Security

All records are stored securely in compliance with medical data regulations.

We use encryption, password protection, and secure systems to safeguard your data.

Medical records are retained for the period required by law, after which they are safely destroyed.

5. Your Rights

You have the right to:

Access the personal data we hold about you.

Request corrections to inaccurate information.

Request deletion of your records where legally permitted.

Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us directly (see below).

6. Cookies & Website Tracking

Our website may use cookies or tracking tools to enhance your browsing experience. You can adjust cookie settings in your browser at any time.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: